Alba Delgado Fabregat
Kansas City
Summary
Proactive Process Development Personnel and Logistics Coordinator with extensive experience in streamlining processes and achieving project milestones. Skilled in process validation, cross-functional collaboration, and improving customer satisfaction through effective communication and problem-solving. Brings reliability and a proactive approach to fostering a professional work environment and advancing organizational objectives.
Overview
8
8
years of professional experience
Work History
Process Development Personnel
LeBaron Ramos Law Firm
03.2022 - Current
- Collaborated with cross-functional teams to streamline processes for faster product development cycles.
- Achieved project milestones on time with thorough planning, coordination, and execution of assigned tasks.
- Enhanced process efficiency by identifying bottlenecks and implementing targeted improvements.
- Spearheaded six training programs for new team members, ensuring a comprehensive understanding of departmental procedures and objectives.
Logistics Coordinator
Logica2y8
05.2021 - Current
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns.
- Ensured compliance with industry regulations in the U.S, Mexico and Canada, reducing the risk of fines or penalties.
- Streamlined international shipping processes by coordinating with carriers and implementing cost-effective strategies.
Department Manager
Bed Bath & Beyond
03.2017 - 03.2022
- Collaborated with other five departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing daily conflicts proactively and fostering open communication among staff members.
Education
Associate of Arts -
Jhonson County Community College
Overland Park, KansasAssociate of Science -
Jhonson County Community College
Overland Park, KansasSkills
- Process Validation
- Teamwork and Collaboration
- Process Documentation
- Reliability
- Multitasking Abilities
- Excellent Communication
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
French
Beginner (A1)
Timeline
Process Development Personnel
LeBaron Ramos Law Firm
03.2022 - Current
Logistics Coordinator
Logica2y8
05.2021 - Current
Department Manager
Bed Bath & Beyond
03.2017 - 03.2022
Associate of Arts -
Jhonson County Community College
Associate of Science -
Jhonson County Community College
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