Alan Holtappels
Cerdanyola Del Vallès
Summary
Young, multilingual, self-motivated, and dynamic professional with extensive experience as a restaurant waiter and sales activities. Excelling in customer engagement and effective communication. Proven ability to enhance guest satisfaction through expert menu explanations and timely service. Adept at problem-solving and self-motivated to exceed expectations in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
La Galindeta
Cerdanyola Del Vallès
01.2025 - Current
- Explained menu options and provided recommendations to guests while taking food and beverage orders.
- Delivered food from kitchen and fulfilled additional requests to enhance guest experience.
- Executed opening and closing duties, including setting up dining area, restocking supplies, and ensuring equipment functionality.
Restaurant Waiter
La Pampa
Castelldefels
03.2023 - 10.2024
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Restaurant Waiter
Marisqueria Santos
Castelldefels
12.2022 - 02.2023
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Explained menu items, describing ingredients and cooking methods upon request.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Online Financial Salesman
Tianguis,S.L.
Barcelona
08.2022 - 11.2022
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated leads from cold-calling prospective clients.
Online Financial Products Salesman
Pinewood Solutions, S.L.
Barcelona
02.2019 - 11.2021
- Generated leads through cold-calling prospective clients to expand customer base.
- Engaged customers in conversation to assess needs and requirements effectively.
- Negotiated prices and established contracts to finalize sales agreements.
Education
Bachelor of Arts - Music Education
XXV Olimpiada
Batcelona06-2018
Secondary Education Certificate - Obligatory
FEDAC
Cerdanyola06-2016
Skills
- Menu explanation and food delivery
- Customer engagement and order management
- Dining area setup
- Time management
- Effective communication
- Self-motivation
- Problem-solving skills
Affiliations
- Sports: swimming (butterfly style), gymnastics, and basketball
- Travelling and excursions
- Music: piano and guitar Songs composing
Languages
Spanish
First Language
English
Advanced (C1)
C1
German
Beginner
A1
French
Beginner
A1
Timeline
Restaurant Waiter
La Galindeta
01.2025 - Current
Restaurant Waiter
La Pampa
03.2023 - 10.2024
Restaurant Waiter
Marisqueria Santos
12.2022 - 02.2023
Online Financial Salesman
Tianguis,S.L.
08.2022 - 11.2022
Online Financial Products Salesman
Pinewood Solutions, S.L.
02.2019 - 11.2021
Bachelor of Arts - Music Education
XXV Olimpiada
Secondary Education Certificate - Obligatory
FEDAC
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