ALAA ALHAMOUD
The Hague
Summary
A dedicated and results-driven policymaker with research skills, policy evaluation, and advocacy, ensuring alignment with organizational goals and vision. I am skilled in conflict resolution, task prioritization, and maintaining high standards of performance. In addition, I have extensive experience in team leadership, operations management, logistics coordination, organizational efficiency, and performance through strategic planning, staff training, and effective problem-solving. Currently, I am seeking opportunities to leverage these skills and experiences.
Overview
6
6
years of professional experience
Work History
Operations Team Leader
Restaurant Eazie Scheveningen
The Hague
05.2023 - 02.2025
- Managed 2 to 7 staff members and ensured operational efficiency.
- Made a plan of approach for the daily operations for the staff.
- Oversaw the implementation of the day plan at the end of my shift.
- Assisted my employer in training and hiring new employees through interviews and training workshops.
- Provided recommendations to achieve the organization's targets, such as a marketing strategy to boost the organization's outreach.
Assistant Operations Manager
Bonobo Cocktail Bar
The Hague
04.2022 - 03.2023
- Supervised bar operations and 2 to 4 staff.
- Managed inventory and supply chain logistics to serve the targeted number of daily customers.
Logistics Coordinator
Apotheek Francken
The Hague
07.2021 - 11.2021
- Coordinated and managed pharmaceuticals for at least 20 orders a day.
- Executed timely deliveries to the pharmacy's clients.
- Ensured compliance with health and safety regulations for shipments through daily checks of the delivered medications.
Team Leader and Logistics Specialist
Restaurant Eazie Scheveningen
The Hague
07.2019 - 07.2021
- Oversaw delivery operations via three bikes, two scooters, and a car.
- Managed a team of 2 co-workers, ensuring efficient service and high-quality standards.
Education
International Public Policy and Leadership - Public Administration
The Hague University of Applied Sciences
The Hague06-2026
Skills
- Performance Measurement
- Policy Recommendation
- Research skills
- Conflict Resolution
- Problem Solving
- Task prioritization
- Project management
- Policy development
- Stakeholder engagement
- Strategic planning
- Cultural sensitivity and awareness
- adaptability
- Time management
Languages
Arabic
First Language
English
Advanced (C1)
C1
Dutch
Upper Intermediate (B2)
B2
Spanish
Beginner
A1
Timeline
Operations Team Leader
Restaurant Eazie Scheveningen
05.2023 - 02.2025
Assistant Operations Manager
Bonobo Cocktail Bar
04.2022 - 03.2023
Logistics Coordinator
Apotheek Francken
07.2021 - 11.2021
Team Leader and Logistics Specialist
Restaurant Eazie Scheveningen
07.2019 - 07.2021
International Public Policy and Leadership - Public Administration
The Hague University of Applied Sciences
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