Akrem Bedhiaf
Madrid
Summary
Highly motivated employee with a strong desire to take on new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills. Excels in working effectively without supervision and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Receptionist
Belive
01.2024 - 05.2024
- Greeted visitors and provided them with assistance
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Maintained a neat reception area by organizing materials and tidying up furniture
- Verified visitors' identification cards before allowing access to the building.
Hospitality Worker
Lexus
06.2023 - 08.2023
- Provided customer service to ensure satisfaction throughout their dining experience
- Checked on customers regularly to ensure satisfaction with meals and services
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
Business Developer
Click and Win
02.2020 - 11.2021
- Developed and implemented business plan to secure venture capital funding
- Created and maintained corporate website, marketing materials, and social media accounts
- Analyzed customer feedback to improve product offering and services
- Developed and implemented customer service protocols to ensure effective communication with clients.
Junior Assistant
Sonam
01.2019 - 01.2020
- Researched and analyzed industry trends to identify potential business opportunities
- Assisted in the preparation of presentations for senior management meetings.
Education
Master - Tourism Management
HTl International School
Barcelona BBA - Business Administration
HTl International School
Madrid06.2024
Skills
- Workflow Coordination
- Documentation And Reporting
- Visitor Log Management
- Daily Reporting
- Office Organization
Languages
Arabic
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Timeline
Receptionist
Belive
01.2024 - 05.2024
Hospitality Worker
Lexus
06.2023 - 08.2023
Business Developer
Click and Win
02.2020 - 11.2021
Junior Assistant
Sonam
01.2019 - 01.2020
Master - Tourism Management
HTl International School
BBA - Business Administration
HTl International School
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