Aitziber Uranga
Donostia
Summary
Driven and resourceful administrative professional with more than 15 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
22
22
years of professional experience
Work History
Executive Assistant
Cuatrecasas
07.2008 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and meetings.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail and email.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
Assistant - Receptionist
JM Roteta Arkitektura Taldea, S.L.
09.2003 - 07.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Receptionist
Grange Strathmore Hotel
09.2001 - 12.2002
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Manage reservations and ovebookings
Education
No Degree - Executive Assistant And Executive Secretary
Nazaret
San Sebastian06.2004
Tourism Studies - Tourism And Travel Management
Deusto
San Sebastian06.1999
Skills
- Strong Problem Solver
- Logistics and Schedule Management
- Travel Arrangement Coordination
- Executive Support
- Confidentiality and Discretion
- Microsoft Office
- Special Event Projects
- Filing
- Invoice Preparation
Languages
Basque
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Executive Assistant
Cuatrecasas
07.2008 - Current
Assistant - Receptionist
JM Roteta Arkitektura Taldea, S.L.
09.2003 - 07.2008
Receptionist
Grange Strathmore Hotel
09.2001 - 12.2002
No Degree - Executive Assistant And Executive Secretary
Nazaret
Tourism Studies - Tourism And Travel Management
Deusto
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