Ainhoa Escartin Garrido
Bilbao
Summary
Effective law professional developing legal strategies and drafting and negotiating contracts. Proven success in building trusting rapport with clients and offering sound legal advice in clear and universal terms. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Hardworking, works independently and collaboratively as part of team.
Overview
15
15
years of professional experience
Work History
LEGAL ADVISOR
GESTYSER
01.2018 - 05.2024
- Legal advice to clients, mostly self employers.
- Write demands, draft civil and commercial contracts and briefs to the social jurisdiction. LEXNET.
- Manage procedures for Social Security and Mutual Insurance. DELT@, SILTRA, CONTRAT@.
- Calculate payroll, settlements and compensation. SAGE
- Request visas, residence authorizations and nationality. MERCURIO.
- Submit tax returns and claims to AEAT, Provincial Treasury.
- Settle Inheritance and Capital Gains Tax.
- Managed incoming approximately 30 incoming calls and emails per day from clients.
INTERNATIONAL CREDIT CONTROLLER
HSBC BANK
06.2014 - 12.2017
- Receivable Finance, Factoring, Confirming, Invoice Discounting.
- Increased collection rates through proactive account management and regular follow-ups with clients.
- Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
- Maintained accurate records of all communications related to debtor management for audit purposes.
- Ensured compliance with relevant financial regulations and legislation in all credit control activities.
- Adhered to banking standards and government lending guidelines for loan services.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
ATTORNEY ASSISTANT
LAW FIRM
10.2012 - 12.2013
- Researched and interpreted laws, rulings and regulations to advise clients.
- Developed strategies to resolve cases in client's best interest.
- Drafted comprehensive legal documents for each case.
- Managed workload effectively by prioritizing tasks and keeping organized records.
- Developed strong working relationships fostering a collaborative environment for dispute resolution.
JUDGE AND ATTORNEY INTERN
JUSTICE ADMINISTRATION
01.2011 - 12.2012
- Handled high-profile cases with professionalism, ensuring that all parties received due process and equal protection under the law.
- Managed a diverse caseload spanning civil or criminal, with diligence and attention to detail.
- Reviewed legal documents and memos to make determinations on pre-trial issues, motions, and final rulings.
ADMINISTRATIVE OFFICER
JUSTICE ADMINISTRATION
02.2009 - 07.2010
- Maintained accurate records, ensuring timely processing of reports.
- Managed files and records and adhered to safety procedures to prevent breaches and data misuse.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Education
M.D. - HUMAN RIGHTS
UNED
Spain09.2016
CIVIL AND BUSINESS MEDIATION SPECIALIST -
UNED
Spain07.2013
OPOSICIONES A LA CARRERA JUDICIAL Y FISCAL -
CARPERI
Madrid12.2008
LAW AND BUSINESS LAW - LAW
DEUSTO UNIVERSITY
Bilbao, Spain07.2003
Skills
- Office, Microsoft Word, Excel
- Legal writing, Analysis, Advisory
- Alternative dispute resolution
- Customer Service
- Problem-solving abilities
- Teamwork and Collaboration
- Time Management
- Organizational Skills
- Adaptability
- Customer Relationship Management (CRM)
Languages
Inglés
Advanced (C1)
Francés
Beginner (A1)
Volunteer Experience
- Brighton & Hove Independent Mediation Service, Brighton
- Brighton´s Women Centre, Brighton
Timeline
LEGAL ADVISOR
GESTYSER
01.2018 - 05.2024
INTERNATIONAL CREDIT CONTROLLER
HSBC BANK
06.2014 - 12.2017
ATTORNEY ASSISTANT
LAW FIRM
10.2012 - 12.2013
JUDGE AND ATTORNEY INTERN
JUSTICE ADMINISTRATION
01.2011 - 12.2012
ADMINISTRATIVE OFFICER
JUSTICE ADMINISTRATION
02.2009 - 07.2010
M.D. - HUMAN RIGHTS
UNED
CIVIL AND BUSINESS MEDIATION SPECIALIST -
UNED
OPOSICIONES A LA CARRERA JUDICIAL Y FISCAL -
CARPERI
LAW AND BUSINESS LAW - LAW
DEUSTO UNIVERSITY
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