Aimar Siles Hidalgo
Laudio / Llodio
Summary
Proven leader in ramp operations and customer service, with a track record of enhancing operational efficiency for Groundforce. Skilled in aircraft marshalling and problem-solving, I significantly reduced aircraft turnaround time. Demonstrated ability to maintain safety standards and provide exceptional service, ensuring on-time departures and positive customer interactions.
Overview
1
1
year of professional experience
2
2
Certification
Work History
Ramp Operator
Groundforce
05.2024 - Current
- Ensured proper placement of chocks, cones, and other essential equipment for aircraft safety during servicing.
- Maintained a clean and organized ramp area, contributing to operational efficiency and safety standards.
- Supported airline customer service initiatives by promptly responding to inquiries from passengers or crew members about baggage handling processes.
- Facilitated smooth transitions between different shifts by providing concise handover information regarding outstanding tasks or operational updates.
- Collaborated with ground service teams to coordinate fueling operations and minimize delays for on-time departures.
- Reduced aircraft turnaround time through efficient loading and unloading of baggage and cargo.
- Operated various ground support equipment safely, adhering to established guidelines and protocols at all times.
Checkout Operator
Eroski
05.2023 - 08.2023
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
Education
Bachelor of Science -
Laudioalde Lanbide Eskola
Laudio / Llodio, Spain05.2022
Skills
- Safety Awareness
- Ramp service
- Aircraft Marshalling
- Safety Procedures Compliance
- Ground Support Equipment Operation
- Baggage handling
- Hazardous Materials Handling
- Load Planning
Certification
- Forklift License - obtained in 2024
- Bridge Crane License - obtained in 2024
Additional Information
Dedicated and hardworking professional with experience in remote and challenging environments, seeking FIFO opportunities in the Australian mining industry. Strong problem-solving skills, safety-oriented, and physically fit. Proven ability to adapt quickly to new tasks and work collaboratively in team settings. Excellent communication skills and commitment to maintaining high operational standards.
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
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