Agatha De Biase
Sales And Digital Marketing Specialist
Summary
Having a multicultural background lived in Brazil, the United States, Portugal, Germany, the UK and Spain including traveled to a few more has given me a unique ability to connect, understand customer needs, adapt and learn rapidly.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Digital Marketing Consultant
Google Local Services Ads, Remote
06.2021 - Current
- Provided updates on digital marketing campaigns to clients, discussing strategic initiatives, and methods for improvement.
- Created email templates to help clients sign up easier.
- Won an award for Resilience for over achieving my KPI and sales targets over the year.
Sales Operations Executive
Then Stuido
03.2020 - 06.2021
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained extensive knowledge in data entry, analysis and reporting.
Business Development Manager
Q2Q
10.2019 - 03.2020
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email, and traveling to conferences.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Set up the CRM for KPI optimization, organization and sales.
- 33% growth sales by improving the sales funnel strategy
Sales and Business Development Consultant
, Kigo
02.2019 - 10.2019
- Arranged potential client contacts, cultivated relationships, and followed through all service needs.
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
- Innovate the training plan with new presentations and spreadsheets.
- Develop a modern pitch sheet for outbound calls, for more efficient closes.
Sales Executive
Marcus Evans
10.2018 - 01.2019
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated new leads through researching and developed relationships with key personnel.
- Contributed to team objectives in fast-paced environment.
Assistant Guest Relations Manager
Pullman hotels & resorts
03.2017 - 09.2018
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
- Planned and implemented promotional activities (WOW, Hearties programs and Stay a night) to increase customer and staff satisfaction.
Assistant Restaurant Manager
Pizza Express
06.2016 - 03.2017
- Identified team weak points and implemented corrective actions to resolve concerns.
- Pitched in to help host, waitstaff, kitchen staff and bussers during exceptionally busy times such as dinner hour.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
Restaurant Supervisor
Starbucks
06.2014 - 06.2016
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Conducted weekly and monthly staff meetings to review performance and discuss upcoming events.
Education
Graphic Design
Ashworth College
08.2008 - 09.2009
Skills
E-mail and direct mail marketing campaigns
undefinedTimeline
Digital Marketing Consultant
Google Local Services Ads, Remote
06.2021 - Current
Sales Operations Executive
Then Stuido
03.2020 - 06.2021
Business Development Manager
Q2Q
10.2019 - 03.2020
Sales and Business Development Consultant
, Kigo
02.2019 - 10.2019
Sales Executive
Marcus Evans
10.2018 - 01.2019
Assistant Guest Relations Manager
Pullman hotels & resorts
03.2017 - 09.2018
Assistant Restaurant Manager
Pizza Express
06.2016 - 03.2017
Restaurant Supervisor
Starbucks
06.2014 - 06.2016
Graphic Design
Ashworth College
08.2008 - 09.2009
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