Agata Castro
Barcelona
Summary
A highly motivated and versatile professional with a Master's Degree in English Literature and extensive experience in both education and finance. Currently a Teaching Assistant in an International School in Barcelona, I bring 17 years of experience from London's banking sector as a Directors' Assistant, thriving in a fast-paced global environment.
I possess strong communication, networking, and customer service skills, coupled with excellent time management. Known for my professionalism, adaptability, and proactive approach, I excel in team settings and take ownership when needed. Eager to leverage my diverse skills in the new opportunities.
I am a permanent resident in Spain and I can provide all the necessary documents, if required.
Overview
11
11
years of professional experience
Work History
Teaching Assistant, F3, F4, F5
St Peter's School Barcelona
01.2021 - Current
- Taught the Read Write Inc phonics programme daily
- Assisted the teacher with planning and delivering lessons for Primary/Early Years children
- Covered classes and taught as the class teacher
- Attended courses and teacher development sessions
- Worked with special educational needs children and supported them with their wellbeing and academic development
- Monitored student progress and provided feedback to the classroom teacher
- Worked with small groups of students to reinforce learning objectives
- Assisted with the preparation of classroom materials and resources
- Fostered positive relationships with colleagues, pupils, and parents
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Maintained classroom organization and cleanliness
- Accompanied students on field trips and other educational activities.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
Teaching Assistant for Substitutions
Oak House School
03.2021 - 06.2021
- Teaching Assistant for Substitutions.
- Worked with Early Years children
- Taught phonics in small group sessions to reinforce concepts taught by the class teacher
- Worked with special education needs children in the class
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Fostered positive relationships with colleagues, pupils, and parents
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Accompanied students on field trips and other educational activities (Forest school trip)
Linguistic Teacher, Maternity Cover
Primary School
01.2021 - 04.2021
- Taught English to primary aged children
- Taught both 1-1 and group of students to reinforce learning objectives
- Covered classes and taught as the class teacher
- Adapted the content and methods to students' needs
- Assisted in many areas of Primary and Early Years
- Attended teacher development meetings
- Monitored student progress and provided feedback to the classroom teacher
- Worked with small groups of students to reinforce learning objectives
Client Directors Assistant
Coutts Bank
01.2018 - 10.2019
- Provided support to the aligned Private Bankers and Wealth Managers to assist them in meeting high net worth client service, performance targets and working with colleagues in other areas to meet client needs
- Assisted the high net worth and ultra high net worth clients with their financial queries and requests
- Provided marketing and relationship support to the Banker and Wealth Manager
- Ensured all reports, documentation and systems recording is technically accurate, compliant and provides 'best advice' for the client, while adhering to internal processes and procedures
- Maintained files and databases in accordance with bank guidelines, undertaking support tasks and working with colleagues in other parts of the bank in order to achieve objectives
- Prepared client briefs for the authorised Banker's and Wealth Manager's clients' appointments, coordinate specialist workflow and liaised with private banking colleagues.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Premier Professional Services Assistant
Premier Banking, National Westminster Bank
10.2013 - 01.2018
- Deputised as a Team Leader.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Undertook positive and active management of the private legal clients portfolios.
- Maintained and grew strong communication channels with a portfolio of the top UK law firms, Judges, Barristers, and Solicitors.
- Completed credit applications.
- Liaised and cooperated with colleagues in other departments of the bank.
- Relationship-managed day to day clients’ requirements.
- Attended and completed daily banking reports to maintain the clients’ portfolio in orderly manner.
- Deputised as a Team Leader.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Certificate - Safeguarding Children in Education, For Schools
Caredemy
07.2024
Certificate - Autism Spectrum Disorder in Children
Caredemy
04.2024
Training - Visual Literacy Training
St Peters School Barcelona
Barcelona, Spain01.2023
Training - Read Write Inc Phonics Programme
St Peters School Barcelona
Barcelona, Spain01.2022
Certificate - International Baccalaureate: Making The PYP Happen
Inetrnational Baccalaureate
01.2022
Certificate - Certificate in Early Childhood: Language Learning
British Council
04.2020
Certificate - Preparing For Teaching
Manchester Metropolitan University
04.2020
Master of Arts - ; English Philology, English Literature
Wroclaw University
Wroclaw, Poland06.2001
Bachelor of Arts - Methodology, TEFL
Lodz University
Sieradz, Poland06.1999
Skills
- Eagerness to learn new skills
- Ability to embrace and overcome challenges
- Warm and friendly demeanor
- Positive Attitude
- Computer Skills
- Collaborative Teamwork
- Fast Learner
- Time Management
- Team Collaboration
- Verbal and written communication
- Relationship Building
- Workload Management
- Microsoft Office Suite
Timeline
Teaching Assistant for Substitutions
Oak House School
03.2021 - 06.2021
Teaching Assistant, F3, F4, F5
St Peter's School Barcelona
01.2021 - Current
Linguistic Teacher, Maternity Cover
Primary School
01.2021 - 04.2021
Client Directors Assistant
Coutts Bank
01.2018 - 10.2019
Premier Professional Services Assistant
Premier Banking, National Westminster Bank
10.2013 - 01.2018
Certificate - Safeguarding Children in Education, For Schools
Caredemy
Certificate - Autism Spectrum Disorder in Children
Caredemy
Training - Visual Literacy Training
St Peters School Barcelona
Training - Read Write Inc Phonics Programme
St Peters School Barcelona
Certificate - International Baccalaureate: Making The PYP Happen
Inetrnational Baccalaureate
Certificate - Certificate in Early Childhood: Language Learning
British Council
Certificate - Preparing For Teaching
Manchester Metropolitan University
Master of Arts - ; English Philology, English Literature
Wroclaw University
Bachelor of Arts - Methodology, TEFL
Lodz University
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