Adrián Capote

• Responsible for Leading Company's Digital Transformation: Spearheading the digital transformation journey of the company, driving innovation and leveraging cutting-edge technologies to enhance operational efficiency and customer experience
• Additionally, overseeing project and product management aspects to ensure seamless execution and delivery of digital initiatives.
• Prioritized roadmap in order to achieve product goals and metrics.
• Consulted with buyers to determine projected demand for products and services.
• Assessed costs and estimated production capabilities to evaluate economic viability.
• Analyzed competitive landscapes to identify market opportunities, informing strategic business decisions.
• Reduced production costs through strategic supplier negotiations and process improvements.
• Analyzed metrics to measure product performance.
• Coordinated project planning and execution with team members and team leads.
• Coordinated design meetings and decisions with internal departments and teams.
• Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
• Directed planning and budgeting efforts.
• Developed product documentation to communicate upcoming features and products to internal teams.
• Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.

As a Product Manager for Payment and Connectivity at Istobal, my role was crucial in ensuring the success and efficiency of vehicle washing systems. Here are some of the key responsibilities I undertook:

• Development and Optimization of Payment Solutions:I researched and analyzed the latest trends in payment technology and connectivity.
  I collaborated with engineering and development teams to design and enhance integrated payment systems for car wash machines.
  I implemented contactless payment solutions (such as cards, mobile apps, or QR codes) to enhance the customer experience.
  
• Technology Integration and Connectivity:I worked closely with suppliers and technology partners to integrate payment and connectivity systems into car wash machines.
  I ensured that the systems were compatible with various payment methods and platforms.
  I supervised the implementation and maintenance of the connectivity infrastructure.
  
• Project Management and Launches:I participated in the development of new products and enhancements, from conception to launch.
  I coordinated testing and validation of payment systems before their market implementation.
  I collaborated with marketing and sales teams to communicate the benefits of payment systems to customers and distributors.
  
• Analysis and Monitoring:I monitored the performance of payment and connectivity systems in the field.
  I collected data on usage, efficiency, and customer satisfaction.
  I proposed improvements based on data analysis and user feedback.
  
• Regulatory Compliance and Security:I ensured that the systems complied with applicable regulations and security standards. I collaborated with legal and compliance teams to ensure the protection of data and user privacy.
  

My focus on innovation, efficiency, and customer satisfaction contributed to Istobal’s continued success in the vehicle washing machinery market .

• Whallet is an online tool that will answer the questions that you always ask yourself at the end of the month.

"¿Where did I spend my money?"

"¿Have I spent more money this month than the previous one?"

"¿How can I save money?"

Available for iPhone and Android

• Identified business development challenges and customer concerns for proactive resolution.
• Led a team of professionals to successfully launch new product lines, expanding the company''s market share.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Drove implementation of new market expansion to propel business forward and adapt to market changes.
• Recruited, interviewed and hired new staff members and developed training materials for employees.
• Prepared annual budgets with controls to prevent overages.

• Identified opportunities for improvement within existing systems, proposing enhancements that led to increased efficiency and effectiveness.

• Functions Developed/ Successful Projects

• Senior Salesforce Program Analyst - Unilever NV
• Lead the analysis and design of programs and/or modules, leveraging extensive technical and functional expertise in Salesforce.
• Develop comprehensive test plans and oversee testing activities, ensuring the quality and reliability of solutions.
• Configure and customize complete modules within Salesforce, optimizing functionality to meet business requirements.
• Conduct thorough unit and integration testing to validate system integrity and performance.
• Drive proper documentation processes within the team, ensuring clarity and consistency in all project artifacts.
• Estimate efforts for individual and team tasks, effectively managing resources to meet project timelines.
• Monitor and track team tasks, providing guidance and support as needed to ensure project success.
• Plan, report progress, and manage the estimated time to complete (ETC) for team tasks, ensuring alignment with project objectives.
• Share and implement functional, technical, and methodology knowledge acquired across projects.
• Managed Quality Assurance (QA) for the Salesforce Cloud solution in Unilever's Retail Execution project, serving as the Functional Lead during the QA testing phase across 17 countries.
• Led release management and acted as Product Owner for the Salesforce Cloud solution in the Rex Lite project for Food Solutions, implemented in 10 countries.

Senior Project Manager - IAG Projects

• Oversaw scoping and control for the Avios Group Loyalty Platform project, conducting comprehensive business and technical systems analysis.
• Led the development of a new European web platform in the Avios Web Transformation R1 project, managing the delivery process, business analysis, scope, and control.
• Directed the second phase of Avios.com in the Avios Web Transformation R2 project, serving as the
• Project Manager to ensure successful project execution.

• I created the management projects department and customer service from 0, develop methodologies and protocols of the workflow in all company. In addition, it was in charge of the implementation and JIRA Software for comprehensive management of work across the enterprise.
• Functions developed:
• Search and recruiting project managers and support staff.
• Controlling of projects budgets.
• Truly understanding my clients’ aims, business and market, to help deliver creative but commercialsolutions.
• The creation of project plans, revising when appropriate to meet changing needs and requirements.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Producing user-friendly wireframes.
• Proved successful working within tight deadlines and a fast-paced environment.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Working with account handlers and clients to define project requirements, schedules and budget.
• Following quality assurance procedures and identifying and addressing any risks to projects.
• Using Waterfall/Scrum Agile methodologies especially as a framework, my role was to Product Owner.
• Writing and validating user stories.
• Co-ordinating the testing plan/QA/user acceptance procedure.
• Managing several multidisciplinary teams of 4 to 10 people.
• Troubleshooting of all kinds.
• Managing the day-to-day operational aspects of a project, ensuring all stakeholders understand their tasks, and delivery is on time and in the budget.
• Ensuring documentation is current/complete and stored appropriately.
• Incident management during the project.
• Working with several projects simultaneously.
• Facilitating regular status meetings with the project teams and/or clients.
• Effectively communicate relevant project information to superiors.
• Successful projects:
• Deutsche Bank WAM: Consulting and development tool wealth management.
• AzValor AM Operational consulting and web and mobile development tool for client’s registering, wealth management and integration with depository.
• Magallanes Value: Operational consulting and web and mobile development tool for client’s registering, wealth management and integration with depository.

• I started as an intern and I became Project Manager software web-based SaaS for financial institutions Private and Investment Banking.

Functions developed:

• Truly understanding my clients’ aims, business and market, to help deliver creative but commercial solutions.
• Coordinated with external vendors to deliver IT project components.
• Implemented risk mitigation strategies to minimize potential issues impacting project deadlines or budgets.
• Collaborated with external partners for outsourcing tasks when necessary without compromising quality or timeliness.
• Provided detailed project status updates to stakeholders and executive management.
• Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
• Developed and initiated projects, managed costs, and monitored performance.
• Planned, designed, and scheduled phases for large projects.
• Led cross-functional teams to successfully complete IT projects.
• Managed various IT projects to meet deadlines and customer requirements.
• Producing user-friendly wireframes.
• Working with account handlers and clients to define project requirements, schedules and budget.
• Following quality assurance procedures and identifying and addressing any risks to projects.
• Using Scrum Agile methodologies especially as a framework, my role was to Product Owner.
• Writing and validating user stories.
• Co-ordinating the testing plan/QA/user acceptance procedure.
• Managing several multidisciplinary teams of 3 to 7 people.
• Troubleshooting of all kinds.
• Managing the day-to-day operational aspects of a project, ensuring all stakeholders understand their tasks, and delivery is on time and in budget.
• Ensuring documentation is current/complete and stored appropriately.
• Incident management during the project.
• Working with several projects simultaneously.
• Facilitating regular status meetings with the project teams and/or clients.
• Effectively communicating relevant project information to superiors.

Successful projects:

• Banco Itaú (Chile): Consulting and development tool discretionary portfolio management.
• Banca Mifel (Mexico): Consulting and development of tools for financial advice.
• Lloyds Bank International: Development tool MiFID compliance advice.
• Banco Estado (Chile): Consulting and development of web and mobile tools for advice and marketing funds, shares and deposits.
• Bestinver: Consulting and web development for financial advice, financial reporting and CRM.
• Integration with depository and call center.

• 49K was born with the intention of becoming the Spanish 's MIT $ 100K
• In a reference in the field of entrepreneurship.
• I managed workshops and events for the participants and compose the jury and most importantly,
• I found funding for awards for participants.Co-responsible for the organization and management of 49k entrepreneurship contest.