Adrian Joaquin Girona Esquiva
Elche
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Funny Events
Elche
03.2024 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Consulted with customers to resolve service and billing issues.
Administrative Assistant
AEPlusvial
Alicante
06.2023 - 10.2023
- Processed invoices for payment using accounting software applications.
- Answered questions from customers regarding products and services offered by the company.
Salesperson
Evo Segur
Alicante
01.2022 - 08.2022
- Developed and implemented strategies to meet sales quotas.
- Provided personalized service to build relationships with customers.
- Created successful strategies to develop and expand customer sales.
Education
Cabin Crew Certificate - Aviation
CEAE
Alicante05-2024
AMADEUS Certificate - Aviation
CEAE
Alicante05-2024
Sales And Marketing - Marketing
San Jose De Calasanz
Elche07-2020
Skills
- Responsible person
- Complaint resolution
- Customer Service
- Conflict Resolution
- Building rapport
- Positive and professional
Languages
Spanish
First Language
English
Intermediate (B1)
B1
Catalan
Intermediate (B1)
B1
Driving Licence
- Resposible driver with licence (2023 December)
Timeline
Customer Service Representative
Funny Events
03.2024 - Current
Administrative Assistant
AEPlusvial
06.2023 - 10.2023
Salesperson
Evo Segur
01.2022 - 08.2022
Cabin Crew Certificate - Aviation
CEAE
AMADEUS Certificate - Aviation
CEAE
Sales And Marketing - Marketing
San Jose De Calasanz
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