Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Adrian Eduard Greipel

Adrian Eduard Greipel

Gaming / Casino

Summary

I am an experienced management professional with over 22 years of expertise in leadership roles. Due to the impact of COVID-19, I was retrenched from my position at Rio Casino. Since then, I have successfully transitioned to running my own online business, specializing in digital marketing across multiple platforms, including Facebook, Google, YouTube, LinkedIn, and others.

Throughout my career, I have consistently demonstrated strong public relations skills, maintaining a positive and professional front-line image for all employers. I have completed several in-house training programs focused on guest relations, customer service, and change management, and have honed my management skills over the past 13 years.

In addition to being computer literate and possessing technical skills, I hold a current driving license. I am eager to continue learning and am available for immediate employment. Notably, in 2019, I was recognized as the Group Department Top Achiever at Peermont.

Overview

27
27
years of professional experience

Work History

Casino Manager

Rio Casino
1 2017 - 1 2021
  • Managing the Casino department
  • Casino and Convention Resort to ensure optimum guest satisfaction and optimum revenues
  • To actively promote the casino to ensure that market awareness is generated on casino promotions and special events
  • Ensure the effective management of Casino areas
  • Design, develop and implement strategies for Casino to optimise guest satisfaction and revenues, including the introduction of new games and new technology
  • Develop and review policies and procedures, based on operational requirements
  • Compile annual budgets for Casino for approval by the Gaming Manager and General Manager
  • Ensure that the budget is managed within the prescribed parameters, and report on deviations to the Gaming Manager and General Manager
  • Review performance of the Casino departments on a regular basis and take corrective action where appropriate
  • Ensure that all quality and customer service standards are met and maintained
  • Ensure all staff are trained and developed to meet departmental goals and objectives, and individual career development needs.

Casino Manager

Sun International Gaborone Sun
01.2010 - 01.2016
  • To actively promote the casino to ensure that market awareness is generated on casino promotions and special events
  • Ensure the effective management of Casino areas
  • Design, develop and implement strategies for Casino in order to optimise guest satisfaction and revenues, including the introduction of new games and new technology
  • Develop and review policies and procedures, based on operational requirements
  • Compile annual budgets for approval by financial manager and General Manager before presenting to Head Office
  • Ensure that the budget is managed within the prescribed parameters
  • Review performance of the Casino departments on a regular basis and take corrective action where appropriate
  • Ensure that all quality and customer service standards are met and maintained
  • Ensure all staff are trained and developed to meet departmental goals and objectives, and individual career development needs
  • Maintain game speed, security and controls
  • Compile monthly reports explaining departmental profits and expenses.

Casino Tables Manager

Grand Palm
01.2007 - 01.2010
  • To manage the Casino departments of the Grand Palm Hotel Casino and Convention Resort to ensure optimum guest satisfaction and optimum revenues
  • To actively promote the casino to ensure that market awareness is generated on casino promotions and special events
  • Ensure the effective management of Casino areas
  • Design, develop and implement strategies for Casino to optimise guest satisfaction and revenues, including the introduction of new games and new technology
  • Develop and review policies and procedures, based on operational requirements
  • Compile annual budgets for Casino for approval by the Gaming Manager and General Manager
  • Ensure that the budget is managed within the prescribed parameters, and report on deviations to the Gaming Manager and General Manager
  • Review performance of the Casino departments on a regular basis and take corrective action where appropriate
  • Ensure that all quality and customer service standards are met and maintained
  • Ensure all staff are trained and developed to meet departmental goals and objectives, and individual career development needs.

Casino Tables Manager

Frontier Inn and Casino
01.2006 - 01.2007
  • Overall supervision of Casino and Gaming Floor
  • Doing the CAPEX Budgets, Consolidated income statements, Yearly departmental business plane, Departmental income statement
  • Staff interviews and recruitment
  • Guest Relations including dealing with players' needs and requirements and the handling of disputes
  • Distribution of staff to the various gaming areas
  • Monitoring of staff sick, late and absence daily
  • Training and development off staff to international standards.

Owner

Self-employed
01.2005 - 01.2006
  • Running a company called A.E.G Doors and Gates
  • Ordering Stock and maintaining ledgers for invoicing, Quotations and stock to values of R 50 000
  • Training and development of local staff
  • Installing motorised gates and garage doors
  • Electric fence repairs and installation
  • Alarm installation.

Supervisor

Monte Casino
01.2003 - 01.2005
  • Employed as Prive Supervisor to watch over high Gaming Tables to the value R 1 000 000
  • Watching four Tables mainly in Prive with values of R 500 000
  • Maintaining high standards of security and efficiency
  • Controlling difficult punters on Baccarat.

Inspector/Pit Boss

Gold Reef City Casino
01.2000 - 01.2003
  • Responsible for all Table Casino Games
  • Hands on training with fellow staff members
  • The running of a Pit with 14 Tables including high value Tables
  • The running of a Poker Pit with Five card Stud, Manila, Seven Card Stud and Draw Poke.

Inspector

Alladins entertainment centre
01.1997 - 01.1999
  • Responsible for all Casino Table Games
  • Hands on training and guidance of subordinate staff members
  • Inspected four busy Tables with high values
  • Dealt with the public on a daily basis
  • High standards of public relations and customer service.

Dealer

Carousel Casino
01.1995 - 01.1997
  • Dealing American Roulette, Blackjack, Punto-Banco, and Poker
  • Was used mostly in the salon Prive on high maximum Tables with values of R 50 000 on any given spin due to my experience in the Casino Industry.

Dealer

Wild Coast Sun
01.1993 - 01.1995
  • Dealt American Roulette, Blackjack, Punto-Banco, & Poker
  • Used mostly in the salon Prive.

Dealer

Venda Sun
01.1989 - 01.1993
  • Dealing; American Roulette, Blackjack
  • I was used in the cash desk this entailed public relations and handling the opening and closing of 5 000 000 floats
  • The report to head office was also my responsibility as well as the chip inventory and gaming reconciliation sheets.

Education

Thom Nuade' Technical High School

Skills

Technical knowledge

References

  • Hennie Steenkamp (Reginal General Manager Peermont), 0832737869
  • Billy Grey (Director Peermont), 0832685678

Timeline

Casino Manager

Sun International Gaborone Sun
01.2010 - 01.2016

Casino Tables Manager

Grand Palm
01.2007 - 01.2010

Casino Tables Manager

Frontier Inn and Casino
01.2006 - 01.2007

Owner

Self-employed
01.2005 - 01.2006

Supervisor

Monte Casino
01.2003 - 01.2005

Inspector/Pit Boss

Gold Reef City Casino
01.2000 - 01.2003

Inspector

Alladins entertainment centre
01.1997 - 01.1999

Dealer

Carousel Casino
01.1995 - 01.1997

Dealer

Wild Coast Sun
01.1993 - 01.1995

Dealer

Venda Sun
01.1989 - 01.1993

Casino Manager

Rio Casino
1 2017 - 1 2021

Thom Nuade' Technical High School

Similar Profiles

CREATE PROFILE
Adrian Eduard GreipelGaming / Casino