ABDELGHANI BELAIDI
Boujdour
Summary
Dynamic and customer-focused professional with experience at Ahemd, excelling in high-pressure environments. Proven ability to enhance guest satisfaction through effective communication and swift problem resolution. Skilled in efficient organization and attention to detail, ensuring quality service and cleanliness. Recognized for strong multitasking abilities and a commitment to team success.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Adaptable worker familiar with FOH and BOH operations. Hardworking collaborator with background providing exceptional customer service and friendly food service to ensure guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Waiter
Ahemd
Boujdour
01.2025 - Current
- Performed cashier duties when necessary such as totaling bills accurately, accepting payments from customers, providing change as required.
- Provided excellent customer service by anticipating needs of guests, responding quickly to requests, addressing complaints tactfully, and thanking customers for their patronage.
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
- Conducted pre-shift meetings with waitstaff team members prior to beginning each shift.
- Coordinated closing duties such as restocking supplies, counting money drawers, resetting dining room furniture and decorations, at end of shift.
- Responded promptly and professionally to customer feedback or complaints regarding service or food quality.
- Took orders accurately, efficiently and courteously from customers in a timely manner.
- Removed dirty dishes from tables in a prompt and efficient manner.
- Received payment by credit card or cash and returned appropriate change to customers.
Katasab Fish
Abdelaziz
Boujdour
01.2023 - 07.2024
- Fish cleaning
- Attention to quality and cleanliness
- Cleaning
Education
Bachelor's Degree in Basic Studies - Law in Arabic
Faculté Des Sciences Juridiques Économiques Et Soc
Agadir, Morocco11-2024
High School Diploma -
Lycèe Qualif. Ennasr
Boujdour, Morocco06-2021
Skills
- Ability to work under pressure
- team spirit
- Speed
and accuracy - Attention to detail
- Effective communication
- Customer service focus
- Efficient organization
- Clear enunciation
Strong multitasking
Languages
Arabic
First Language
English
Intermediate (B1)
B1
Certification
Driving license
Timeline
Food Waiter
Ahemd
01.2025 - Current
Katasab Fish
Abdelaziz
01.2023 - 07.2024
Bachelor's Degree in Basic Studies - Law in Arabic
Faculté Des Sciences Juridiques Économiques Et Soc
High School Diploma -
Lycèe Qualif. Ennasr