Joaquin Luco Araya
Murcia
Summary
Reliable and hardworking person, works autonomously or in teams to serve over big number of customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment
Overview
4
4
years of professional experience
1
1
Certification
Work History
BAR STAFF
SEVEN BAR
GALWAY
12.2023 - 02.2024
- Educated customers on various types of wines, beers and spirits available at the bar.
- Managed cash transactions including credit cards, debit cards and cash payments from guests quickly and efficiently.
- Responded promptly to requests from guests for additional items or services.
FRONT DESK; COSTUMER ASSISTANT AND KITCHEN
CRAZY CORN
GALWAY
07.2023 - 11.2023
- Suggested additional items for purchase based on customer needs.
- Handled inventory management duties such as stocking shelves, setting up displays and conducting regular inventories.
- Verified that all point of sale equipment was properly functioning before the start of each shift.
- Greeted customers upon entering the store with a friendly attitude.
BAR STAFF
THE IRISHMAN
CARLOW
12.2022 - 07.2023
- Organized and restocked the bar area.
- Greeted customers and provided excellent customer service.
- Maintained a clean, organized work area at all times.
- Prepared and served alcoholic and non-alcoholic beverages according to standard recipes.
- Performed opening and closing duties as required such as counting money in cash drawers, setting up registers, stocking shelves.
- Poured wine, beer and cocktails.
BAR STAFF
PRIVATE EVENTS
MURCIA
09.2021 - 07.2022
- Poured wine, beer and cocktails.
- Performed opening and closing duties as required such as counting money in cash drawers, setting up registers, stocking shelves.
SWIMMING COACH
C.S MAIPU
MAIPU
12.2019 - 02.2020
- Developed and implemented a comprehensive swim training program for swimmers of all ages and skill levels.
- Conducted individual and group swimming lessons to improve technique and overall performance.
- Assessed swimmers' abilities, identified areas of improvement, and provided feedback on their progress.
- Created drills that focused on improving speed, agility, endurance, strength, flexibility, coordination, balance, timing, rhythm and form.
GYM MONITOR
STARYGYM
SAN ISIDRO
09.2019 - 12.2019
- Conducted safety checks on gym equipment and facilities to ensure proper working order.
- Assisted members with sign-up procedures for classes, special events, or other activities.
- Supervised staff providing personal training services to clients in accordance with company standards.
ESPECIAL SALES AND COSTUMER ASSISTANT
LA VINOTECA
VITACURA
- Greeted visitors, clients and guests in a professional manner.
- help costumer with the purchase, opinion and recommendation about product in store, mainly wines and bottles.
ESPECIAL SALES AND COSTUMER ASSISTANT
LA VINOTECA
VINA DEL MAR
- Greeted visitors, clients and guests in a professional manner.
- help costumer with the purchase, opinion and recommendation about product in store, mainly wines and bottles.
RESORT CREW
WISP RESORT
MD
- Greeted guests upon arrival and provided information about the resort amenities and services.
- Provided concierge services to guests by answering questions regarding local attractions, restaurants, events.
- Maintained accurate records of guest requests and complaints to ensure timely resolution.
- Performed general maintenance duties such as checking equipment and safety protocols.
- Ensured that working areas areas were clean and well maintained according to company standards.
FRONT DESK
NAGUILAN HOTEL
LOS RIOS
- Greeted and welcomed guests in a professional manner.
- Assigned rooms to guests and provided check-in and check-out services.
- Handled cash, credit card, and room charges transactions accurately.
- Provided information on hotel amenities, services, and local attractions.
- Answered inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment and travel directions.
- Responded promptly to guest requests for special arrangements or services.
- Ensured that all complaints and problems were resolved quickly by communicating with relevant departments.
Education
Physique trainer - Sports Studies
Duoc Uc
Santiago, Chile04-2020
Skills
- As the experience in the pasts jobs, I can connect and have an excellent communication with different types of costumers, between gym and sport industry as hospitality as well
Details
08/01/95, Chilean, Physique trainer, Sport and exercise science student
Languages
- Spanish, native
- English, advanced
- Italian, Basic
References
Ivor O'Loughlin, Manager and owner, The Irishmans, +353851217807
Affiliations
- Rugby Player
Certification
- performance sport.
- special population disable sport.
- fitness certificate.
- formative sports certificate.
- food handler certification.
Timeline
BAR STAFF
SEVEN BAR
12.2023 - 02.2024
FRONT DESK; COSTUMER ASSISTANT AND KITCHEN
CRAZY CORN
07.2023 - 11.2023
BAR STAFF
THE IRISHMAN
12.2022 - 07.2023
BAR STAFF
PRIVATE EVENTS
09.2021 - 07.2022
SWIMMING COACH
C.S MAIPU
12.2019 - 02.2020
GYM MONITOR
STARYGYM
09.2019 - 12.2019
ESPECIAL SALES AND COSTUMER ASSISTANT
LA VINOTECA
ESPECIAL SALES AND COSTUMER ASSISTANT
LA VINOTECA
RESORT CREW
WISP RESORT
FRONT DESK
NAGUILAN HOTEL
Physique trainer - Sports Studies
Duoc Uc
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