Jacqueline Malta
Summary
Multilingual professional with 20+ years of international experience in hospitality, real estate, and business development. Skilled in building trust, delivering personalized experiences, and driving sales across luxury markets. Proven ability to communicate across cultures, negotiate effectively, and cultivate long-term client relationships. Passionate about bringing adaptability, high-level service, and revenue growth expertise to dynamic real estate or hotel teams.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Business Development Manager
Ridaaz Media
12.2024 - Current
- Drive growth by identifying new business opportunities and strategic partnerships.
- Build and maintain strong client relationships to increase revenue and satisfaction.
- Collaborate with teams to implement initiatives and achieve targets.
- Remote
Owner
ROHO Hair & Beauty Salon
01.2024 - Current
- Manage operations, staff, and international client services in a multicultural environment.
- Deliver personalized beauty treatments and coordinate bookings to ensure client satisfaction.
- Hybrid
Hotel Owner
Ngroup Hotels
03.2010 - Current
- Oversee hotel operations remotely, focusing on profitability, growth, and service excellence.
- Lead teams, manage suppliers, and implement business development strategies.
- Remote
Real Estate Sales
Marbella Real Estate
09.2022 - 11.2023
- Advised clients on buying, selling, and renting luxury properties in Marbella.
- Coordinated viewings and provided bilingual support (English/Spanish).
- Built lasting client relationships and contributed to portfolio growth.
Real Estate Sales
Saavedra Propiedades
02.2019 - 07.2022
- Specialized in high-end residential properties in Nordelta, Puerto Madero, and Palermo.
- Delivered tailored solutions for buying, selling, and investing in luxury homes.
- Built long-term client relationships through trust, discretion, and exceptional service.
Real Estate Sales
Ferrari Propiedades
06.2016 - 01.2019
- Sold and rented luxury residential properties in Nordelta.
- Provided market insights and personalized guidance for exclusive clients.
- Ensured seamless, high-end client experiences and access to premium properties.
Assistant Sales Manager
Starboard Group
06.2005 - 02.2006
- Drove onboard retail sales through personalized recommendations to international guests.
- Supported sales team in achieving targets while maintaining high service standards.
- Coordinated and motivated staff for efficient operations.
- Costa Cruise Lines
International Hostess & Guest Relations
Costa Cruise Lines
04.2006 - 12.2009
- Assisted international guests and facilitated smooth communication with crew.
- Provided multilingual support (English, Spanish, Italian) for activities and safety drills.
- Organized events to enhance guest experiences and ensured service excellence.
Education
Certified Public, Scientific & Literary Translator - English
UADE
Buenos Aires01.2006
Professional Beautician & Dermatologist Assistant - undefined
Fiorela Institute
Buenos Aires01.2002
Skills
- Multilingual: Native Spanish Fluent English & Italian Intermediate Portuguese
- Guest Relations & Customer Service
- Sales & Business Development
- Conflict Resolution & Team Leadership
- Multicultural Adaptability
- Driving License: Cars & Motorbikes
Certification
- STCW Training – 2005 (Standards of Training, Certification & Watchkeeping for Seafarers)
- First Aid Certification – 2005
References
Available upon request
Timeline
Business Development Manager
Ridaaz Media
12.2024 - Current
Owner
ROHO Hair & Beauty Salon
01.2024 - Current
Real Estate Sales
Marbella Real Estate
09.2022 - 11.2023
Real Estate Sales
Saavedra Propiedades
02.2019 - 07.2022
Real Estate Sales
Ferrari Propiedades
06.2016 - 01.2019
Hotel Owner
Ngroup Hotels
03.2010 - Current
International Hostess & Guest Relations
Costa Cruise Lines
04.2006 - 12.2009
Assistant Sales Manager
Starboard Group
06.2005 - 02.2006
Certified Public, Scientific & Literary Translator - English
UADE
Professional Beautician & Dermatologist Assistant - undefined
Fiorela Institute